zbz6 Privacy Policy
Your personal information is of the highest importance to us. Here you will find a detailed description of how zbz6 collects, uses, and keeps your information secure.
This privacy policy applies to all services on the zbz6 platform. By reading this policy, you confirm that you have understood and accepted all its terms. Creating an account or continuing to use zbz6 services means you accept this policy.
zbz6 is a safe and reliable online gaming platform built for players in Bangladesh. We are committed to protecting the privacy of our users. The policy described below explains what information we collect, why we collect it, how we use it, and how we keep it secure.
What Information We Collect
During registration and use of the zbz6 platform, we may collect the following types of information:
1.1 Personal Identification Information
- Full name and date of birth
- Valid email address
- National ID or passport number (for identity verification)
- Current residential address
- Professional information, if applicable
1.2 Financial and Payment Information
- bKash, Nagad, or Rocket account number (for processing transactions)
- Deposit and withdrawal history
- Transaction dates and amounts
1.3 Technical Information
- IP address and device identifier
- Browser type and operating system
- Session logs and click-stream data
- Cookie and related tracking technology data
1.4 Gaming History
- Which games were played and for how long
- Bet amounts and win/loss records
- Details of bonus and promo usage
Purpose of Data Collection
zbz6 uses user information only for legitimate and necessary purposes. The main reasons for our use of information are described below:
| Purpose | Description |
|---|---|
| Account Management | To handle registration, login, password recovery, and account security. |
| Payment Processing | To complete deposits and withdrawals via bKash, Nagad, and Rocket. |
| Identity Verification | To comply with Anti-Money Laundering (AML) and KYC regulations. |
| Support Services | To resolve user issues via live chat and email. |
| Fraud Prevention | To detect unusual transactions or gaming patterns and maintain platform security. |
| Responsible Gaming | To monitor gaming behavior and provide appropriate support to players who may have a problem. |
| Product Improvement | To analyze data in order to improve the user experience. |
Cookies and Tracking Technology
zbz6 uses cookies and similar technologies to keep the website running smoothly and to improve the user experience.
3.1 Types of Cookies
- Essential Cookies: Required for login sessions, security tokens, and basic functionality. Disabling these will prevent the site from working properly.
- Performance Cookies: Help us understand which parts of the site are used most, which we use to improve our services.
- Preference Cookies: Remember your language preferences and other settings.
- Analytics Cookies: Used to analyze site traffic and usage patterns.
3.2 Cookie Controls
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect some key features of the platform.
Sharing Information with Third Parties
zbz6 does not sell or rent your personal information. However, limited information may be shared in specific circumstances:
- Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
- Identity Verification Agencies: Required information may be shared with authorized verification agencies as part of the KYC process.
- Technology Partners: Contracted technology providers who operate the platform, working under strict confidentiality agreements.
- Legal Authorities: Information may need to be shared with relevant authorities if required by court order or legal obligation.
- Fraud Prevention: Information may be shared with industry security partners to prevent misuse of the platform or fraudulent activity.
Except in the circumstances listed above, zbz6 never discloses your information to any third party.
Data Protection and Security Measures
zbz6 uses industry-standard security technology to keep your personal and financial information secure.
5.1 Technical Safeguards
- SSL/TLS encryption — all data transfers are completed through encrypted channels.
- Database-level encryption — stored data is also kept in an encrypted state.
- Two-factor authentication (2FA) — an additional layer of security for your account.
- Firewall and intrusion detection systems.
- Regular security audits and vulnerability testing.
5.2 Administrative Safeguards
- Only authorized staff may access user information.
- All staff are bound by confidentiality agreements.
- Data access is logged and reviewed regularly.
- Staff receive regular data protection training.
5.3 Response to Data Breaches
In the event of a data breach, zbz6 will notify affected users within an appropriate timeframe and will take prompt action to resolve the issue.
Data Retention Period
zbz6 retains user information only for as long as necessary. The specific data retention policy is as follows:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: After an account is closed, information may be retained for a defined period for legal and regulatory requirements.
- Financial Transaction Records: Retained for the period prescribed under international AML regulations.
- Marketing Communications: If you withdraw your consent, the relevant information is deleted immediately.
Once the data retention period ends, information is securely deleted or anonymized.
User Rights
Every user registered on the zbz6 platform has the following rights regarding their own information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You may request that incorrect or incomplete information be corrected.
Right to Erasure
In certain circumstances, you may request that your information be deleted, provided there is no legal obligation to retain it.
Right to Object to Processing
You may object to marketing communications or certain types of data processing.
Right to Data Portability
You may request a copy of the information you have provided in a portable format.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be temporarily suspended.
To exercise any of the rights listed above, email us at [email protected] or contact us via live chat.
Protection of Minors' Data
zbz6 is for users aged 21 and above only. We do not intentionally collect any information from minors.
Age is verified at the time of registration. If it is found that a minor registered using false information, that account will be closed immediately and the collected information will be deleted.
If a parent or guardian has concerns, please contact our support team. To learn more about our responsible gaming policy, visit the Responsible Gaming page.
Policy Changes and Updates
zbz6 may update this privacy policy from time to time to reflect necessary changes. The following process will be followed when the policy changes:
- For significant changes, a notice will be sent to the registered email address.
- The "Last Updated" date at the top of this page will be changed.
- Users will be informed a reasonable time before any change takes effect.
- Continuing to use the platform after a change means you accept the new policy.
If you would like a copy of a previous version of this policy, please contact our support team.
Privacy Contact
If you have any questions, comments, or complaints about this privacy policy, please contact us through any of the channels below. Our support team is available 24/7 to assist you in Bengali.
Live Chat Support
Talk directly in Bengali via live chat on the zbz6 platform. Support is available 24 hours a day, 7 days a week.
For email requests, we will do our best to respond as quickly as possible. For urgent matters, using live chat will get you immediate assistance.
Related Policies
See the links below to read other important policies and information from zbz6.